Privacy Policy

Cannabis Commerce Forum (CCF)
Effective Date: 5 May 2026
Last Updated: 5 May 2026

Cannabis Commerce Forum (“CCF”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.cannabiscf.org or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Full name, email address, phone number, physical address
  • Payment Information: Credit/debit card details (processed securely via our payment gateway — we do not store card numbers)
  • Membership & Affiliate Data: Membership tier, affiliate application details, organisation information
  • Technical Data: IP address, browser type, operating system, pages visited, and cookies
  • Communication Data: Messages sent via contact forms, email, or WhatsApp

2. How We Collect Information

We collect information through:

  • Membership and affiliate registration forms
  • Donation and payment forms
  • Contact forms and direct communication
  • Cookies and website analytics tools
  • Event registrations and petition sign-ups

3. How We Use Your Information

We use your personal information to:

  • Process memberships, affiliations, and donations
  • Communicate with you regarding your account, events, and campaigns
  • Provide access to resources, training, and compliance tools
  • Process payments securely
  • Improve our website and services
  • Comply with legal obligations under South African law
  • Send newsletters and updates (with your consent)

4. Legal Basis for Processing

We process your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013 of South Africa. Our legal bases include:

  • Your consent
  • Performance of a contract (membership/affiliation agreements)
  • Compliance with legal obligations
  • Our legitimate interests in operating and improving our services

5. Data Storage and Security

Your personal information is stored on secure servers. We implement appropriate technical and organisational measures to protect your data, including:

  • SSL/TLS encryption for all data transmitted via our website
  • Secure payment processing through PCI-DSS compliant payment gateways
  • Access controls limiting who can view personal data
  • Regular security reviews and updates

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Payment processors: To process donations and membership payments securely
  • Service providers: Hosting, email, and analytics services that assist in operating our website
  • Legal authorities: When required by law or to protect our rights

All third parties are required to handle your data in accordance with applicable privacy laws.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to improve functionality. You can control cookie settings through your browser preferences.

9. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your information
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator of South Africa

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Cannabis Commerce Forum
Email: info@cannabiscf.org
Website: www.cannabiscf.org